Support | Q-Care

Support and Aftercare| Q-Care

Our work does not end with the delivery of a project. Our experienced service-orientated helpdesk is there to help customers solve any issues.

To ensure that equipment has a long life, it is important to carry out maintenance and continually upgrade software to the latest versions. If something does fail to work as expected, Qconferencing’s helpdesk will always be available.

Service is of paramount importance to us, and our quick and correct handling of questions and support requests is one of the reasons that we have so many faithful customers who have been using our services with such satisfaction for so many years.

Depending on the preferred support contract, Qconferencing can deal with every aspect of equipment failure, and the service department will arrive on site as quickly as possible to install substitute equipment. As a result, Qconferencing takes the load off your IT department’s shoulders, and makes sure your video equipment is available for use as much as possible.

Consultation

Video services

Equipment

Installation